Welcome to Capecodlinens.com. This FAQ covers common questions about our products, categories, and services across Bedding, Table, Bath, Decor, and more. If you have a question not addressed here, please contact our customer support for assistance.
We offer a wide range of home textiles and decor, including Bedding (sheets, duvet covers, bed skirts, pillow covers & shams), Table linens (tablecloths, placemats, napkins, and related items), Bath linens (bath towels, bath mats, and robes), Blankets & Quilts, and Decor (decorative pillows, shams, throws, pillow covers, and other accessories).
Materials vary by product. Common options include cotton, Egyptian cotton, sateen, percale, linen, and blends. Towels are typically cotton or cotton blends with varying GSM (gram per square meter) for absorbency and softness. Specific material details are listed on each product page.
We provide size guidance for all items. Common sizes include Twin, Full/Queen, King, and California King. Refer to the product’s size chart on the item page to match your bed dimensions and ensure a proper fit.
Yes. Many products are available as coordinated sets (e.g., sheet sets, duvet cover sets, and towel sets) to simplify shopping and ensure a cohesive look for your bedroom or bathroom. Look for “Set” options on product pages.
Care instructions vary by material. Most cotton bedding and towels can be machine washed in warm or cold water with mild detergent. Tumble dry on low or line dry if possible. For specific care details, always refer to the care label on the product page.
We accept returns and exchanges within a specified window from the delivery date, provided items are unused, unwashed, and in original packaging with tags. Some items such as sale or custom orders may be excluded. Please review our full policy on the Returns page or contact Customer Support for guidance.
Shipping times depend on your location and selected shipping option. Typical times are displayed at checkout and in your order confirmation. Expedited options may be available for eligible items.
We occasionally offer free shipping promotions based on order total or destination. Details are shown at checkout or on promotional banners throughout the site.
Yes. After your order ships, you will receive a tracking number via email. You can also view tracking information in your account order history.
Decorative pillows and throws should be spot cleaned or gently machine washed if the care label permits. Handle inserts separately and ensure items are completely dry before returning to use. Always follow the specific care instructions on the product label.
We may offer custom or made-to-order options for certain bedding and decor items. Availability and lead times vary by product. Please check the product page or contact Customer Support for details.
We accept major credit cards, debit cards, and may offer additional payment methods such as PayPal or store credit, depending on regional availability. Payment options are shown at checkout.
You can reach our Customer Support team via the Contact Us page, by email, or by phone during business hours. We aim to respond promptly to all inquiries.